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Collections Officer - Auto

This is a 12 month contract opportunity for an experienced collections officer / skip tracer to complement a specialist auto finance collections team with responsibility for your own late-stage arrears portfolio.

This role has a high focus on preventing losses – you will be challenged on a daily basis to use innovative strategies to collect arrears or recover assets within a very short timeline. You will be well supported with your administration tasks by a specialist support team. Your combination of “book smarts” (Certificate III or IV in Credit Management, Financial Services, Mercantile Agents or other related discipline) coupled with “street smarts” (your ability to exercise judgment and tenacity to stay the course to deliver positive outcomes) will set you up for success in this role.

You will have excellent communication and negotiation skills – you are an expert in converting right party contacts into promises to pay. You will have exceptional attention to detail, but this will not slow you down in completing your tasks.You are resilient, passionate and balanced – you are as focused on customer success as you are about exceeding your personal targets.

You will need to be self-disciplined, self-managed and self-driven to deliver results in this role

Skills required: High volume consumer collections experience (auto highly desired). Excellent communication and negotiation skills. Sound knowledge of NCCP, Debt Collections guidelines & Privacy Act. Ability to apply learning (particularly legislative) very quickly. Enjoy working in a fast-paced environment and are able to prioritise tasks. Click Contact Us below to express interest.

If you have any queries, please contact us.

 

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